You know, running Luxeseta hasn’t just been about selling beautiful fabrics—it’s been about building connections. I still remember the early days when I’d personally reply to every email, sometimes late into the night. Those conversations shaped what we are today.
Honestly, your feedback means the world to us. Whether it’s a question about silk thread counts or just to chat about your latest project, we’re all ears.
Here’s how you can reach us—pick whatever feels easiest:
Fun fact: Our team once hand-delivered a fabric swatch book to a customer in NYC after a shipping delay. That’s the kind of crazy we’re willing to do for you.
Last month, a customer suggested we add wider linen options—and guess what? We did. If you’ve got ideas, complaints, or just want to geek out about textiles, hit that contact form below or give us a call.
Live Chat? Sure thing! Look for the little icon in the corner—our fabric specialists are there Monday–Friday, 10am–8pm EST.
Try our FAQ page—but if you’re still stuck, don’t hesitate to reach out. No query is too small!
P.S. We’re not fans of robotic replies. When you email, a real human—maybe even me (the founder!)—will write back. Promise.